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.supportHero{min-height:430px}.supportStats{background:#c6aa6a;grid-template-columns:repeat(4,1fr);gap:1px;padding:1px;display:grid}.supportStats article{background:var(--navy);color:#fff;gap:7px;padding:28px;display:grid}.supportStats span,.positionGrid article>span{color:var(--gold);letter-spacing:.09em;text-transform:uppercase;font-size:.72rem;font-weight:850}.supportStats strong{font:600 2.6rem var(--font-display)}.supportStats small{color:#b7c1ce}.supportGrid{grid-template-columns:1.15fr .85fr;gap:24px;display:grid}.ticketList{gap:12px;display:grid}.ticketList article{background:var(--cream);border:1px solid var(--line);padding:23px}.ticketList article>div{justify-content:space-between;display:flex}.ticketList h3{margin:14px 0 8px}.ticketList p{color:var(--muted);line-height:1.6}.priority{border-radius:99px;padding:4px 9px;font-size:.68rem;font-weight:900}.p1{color:#813232;background:#f5dada}.p2{color:#72500b;background:#fff0c7}.p3,.p4{color:#174c7b;background:#dbe9f8}.reasoningPanel{border-top:4px solid var(--gold);background:#f0eadf;align-self:start;padding:28px}.reasoningPanel h3{font-size:1.7rem}.reasoningPanel label{text-transform:uppercase;letter-spacing:.07em;gap:7px;margin:15px 0;font-size:.75rem;font-weight:800;display:grid}.reasoningPanel select,.reasoningPanel textarea{width:100%;font:inherit;text-transform:none;letter-spacing:normal;background:#fff;border:1px solid #b9b3a8;padding:12px}.reasoningPanel button{cursor:pointer}.reasoningPanel button:disabled{opacity:.55;cursor:not-allowed}.formError{color:#8c231f}.guidance{border-left:3px solid var(--gold);background:#fff;margin-top:20px;padding:20px}.guidance li{margin:9px 0;line-height:1.45}.positionGrid{grid-template-columns:repeat(2,1fr);gap:16px;display:grid}.positionGrid article{background:#102a4a;padding:26px}.positionGrid p,.positionGrid li{color:#bdc6d2;line-height:1.55}.lightPositions article{background:var(--cream);border:1px solid var(--line)}.lightPositions p{color:var(--muted)}@media (max-width:820px){.supportStats,.positionGrid{grid-template-columns:1fr 1fr}.supportGrid{grid-template-columns:1fr}}@media (max-width:560px){.supportStats,.positionGrid{grid-template-columns:1fr}}
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